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Questions & Answers

Q: “What areas do you serve?“

I am located in Murrieta but serve surrounding areas. Overnight pet sitting is the only service for which I would drive 60 miles. I charge $0.67/mile for gas.

Q: “What types of pets do you care for?”

Generally, cats and dogs are the main pets I care for. However, I have also looked after fish, hairless guinea pigs, birds, geckos, and more. So, not strictly cats and dogs!

Q: “How do I book a service?”

You can contact me through the form on the contact page! Please provide the details requested on that page, and I will give you a quote based on the information you provide. Then, we can schedule a meet and greet if the quote works for you. Once everything is set, we can confirm the booking. You can secure the dates by putting down a 50% deposit.

Q: “Do you offer boarding at your home?”

No, I do not offer boarding. All services, including overnight sitting and daycare, are provided at the client’s home to keep pets comfortable in their familiar environment.

Q: “What happens during an overnight pet sitting stay?”

I stay at your home to provide full care for your pet, including feeding, potty breaks, playtime, and companionship. I’ll also send you regular updates so you can check in on your pet.

Q: “How do drop-in visits work?”

Drop-in visits are short visits where I check on your pet, provide food and water, clean litter boxes, and give them attention. You can choose between 30-minute or 60-minute visits.

Q: “What does your daycare service include?”

My daycare service is provided at your home and includes feeding, potty breaks, playtime, and companionship throughout the day. This is perfect for pets who need extra supervision while you’re at work or away for the day.

Q: “How much do your services cost?”

My pricing varies based on the service and number of pets. You can view my full Services & Rates page.

Q: “Do you require a deposit?“

Yes, I require a deposit to secure your booking. The remaining balance is due at the end of service. You will be given a invoice for the deposit being paid and then final invoice after the booking is done.

Q: “What payment methods do you accept?“

I accept Zelle (preferred method), PayPal, Cash App, Venmo, and cash (for bookings under $200).

Q: “Do you charge travel fees?“

Yes, I charge $0.67 per mile for travel outside my main service area.

Q: “What is your cancellation policy?“

I understand that plans change! Deposits may be non-refundable if canceled too close to the booking date. A 50% cancellation fee will be assessed for cancellations that occur less than 24 hours prior to the scheduled service.

A 50% cancellation fee will be charged for cancellations made with less than one week’s notice for a major holiday.

Q: “Can I schedule a meet & greet before booking?“

Absolutely! I encourage a meet & greet to ensure I’m a good fit for your pet and to go over any special care instructions.

Q: “What if my pet has special needs or medication?“

A: I have experience with senior pets and pets requiring medication. Please provide detailed instructions, and I’ll ensure your pet receives proper care.